Frequent questions - Sibari Culture




How do I know what size to buy?

If you have doubts about what your size is, we can help you so you don't make a mistake.

Get to know our tips here.

When will I receive my order?

Orders are shipped within 24-48 hours (business days)

IMPORTANT: Delivery may be delayed during the Sales period

I have a problem with my order, what do I do?

Any questions you have with your order, do not hesitate to write to us at or contact us by whatsapp at +34 696 .

What are the shipping costs?



How do I change size or return my boat shoes?

In order to change size or return your yachts, you just have to contact us through this mail: Or contact us by whatsapp at +34 696 and we will process the exchange or return.

How do I clean my shoes?

Each collection has a care and cleaning section in its product card.

We recommend you to clean the nautical fabric with cold water and a little neutral soap. Never let it dry in direct sunlight (it may lose colour).

On the other hand for the nautical of suede, we recommend that before using them you put a protector, since it is a type of material that cannot get wet because it hardens. If they get dirty and you have no protector, our advice is to wait until the stain is dry and then brush them with a special suede brush. If the stain is liquid, you can use a cleaning agent special for suede leather that will leave them as new. IMPORTANT: no washing machines!

Are your website's payment methods secure?

Our website uses SSL security certificates, so your data will be totally safe. We do not store any of the data you provide, but they are sent to payment platforms in encrypted and totally secure, to make the transaction with the bank.

What form of payment do you accept?

We accept any type of debit or credit card (Visa, MasterCard, American Express,...) and PayPal.